Cashplus Service Status 

Keeping you up to date

Questions or concerns about coronavirus? Read our FAQs.

Please note, this page will only be updated Monday to Friday (excluding bank holidays), 9am to 5pm.

Last updated: 19th October 2021 at 22:50.

 

Upcoming Maintenance 

On the night of the 20th October and into the early hours of the 21st October, one of our 3rd party providers will be carrying out some planned maintenance that will affect account balances and transaction history being shown on Online Banking, Bank App and via our automated customer service phone line. We're sorry for any inconvenience caused. 

Service & Current Status

  • For more information on the upcoming maintenance, please see above. 

    Need help logging into the Cashplus Bank App? For login support, please read our FAQs or our step by step visual guides on how to log in to the Cashplus Bank app.

  • For more information on the upcoming maintenance, please see above. 

    Need help logging in to Online banking? For login support, please read our FAQs or see our step by step visual guides on how to log in to Online banking with the app or how to log in to Online banking using a Code Key.

  • For more information on the upcoming maintenance, please see above. 

  • As a precautionary measure and in line with the government guidelines, the Post Office have announced some branches will be temporarily closed during the time. If you need to pay cash in to your account, before your visit check that your local branch is open.

Service information

Find out more about our Business or Personal Bank account service information.

Terms and Conditions apply, including applicants being resident in the UK & aged 18+ and, if relevant, businesses being based in the UK.

For full website terms including information on Cashplus Bank, Mastercard and use of Trademarks, please see our full legal disclosures at https://www.cashplus.com/legal/.

Advanced Payment Solutions Limited (APS) provides credit facilities subject to approval and affordability, and where accounts continue to meet APS credit criteria. APS is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the PRA. Our Firm Reference Number (FRN) is 671140.

♦Calls to 03 numbers cost no more than a national rate call to a 01 or 02 number and will count towards inclusive minutes in the same way as 01 and 02 calls. Calls may be recorded.

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