How do I log in to Online Servicing? – Cashplus app

Using the app to access Online Servicing

Steps to log in to Online Servicing using the app

Download printable guide

Firstly, ensure you’re able to log in to your Cashplus app and have your mobile phone to hand (here’s how).

If you’re unable to use the Cashplus app, call us to order a Code Key which costs £8.00. The Code Key is an alternative to using the app.

Then follow these steps:


  1. Go to and click ‘Online Login’
  2. Enter your username and select next
  3. Then enter your password
  4. Log in to the Cashplus mobile app, then generate a verification code using the *** button in the top right corner of the app
  5. Enter your verification code into the Online Servicing login screen on your computer


For more details on how to do this, follow the step by step process in ‘Log in using app verification’ below.

Using your Cashplus app

The Cashplus app is the safest and most secure way to generate a verification code. We update it regularly, so if you’re ever having any trouble, we recommend you check you have the most recent version. Can’t use the app? Log in with a Cashplus Code Key - just call us to order one. 

Log in to Online Servicing using an app verification code

To verify your Online Servicing log in with your Cashplus app, simply follow the steps (pictured below) to access Online Servicing.


Logging in to the Cashplus app and trusting your mobile/tablet - here’s what to do

General Online Servicing and App FAQs

Terms and Conditions apply, including applicants being resident in the UK & aged 18+ and, if relevant, businesses being based in the UK. For full website terms including information on Cashplus, Mastercard and use of Trademarks, please see our full legal disclosures at **Credit facilities are provided by Advanced Payment Solutions Ltd (APS) and are subject to the AFL Cashplus e-money account being in good standing and applicants aged 18+. APS is authorised and regulated by the Financial Conduct Authority for consumer credit activities (Registration No. 671140). ♦Calls to 03 numbers cost no more than a national rate call to a 01 or 02 number and will count towards inclusive minutes in the same way as 01 and 02 calls. Calls may be recorded.