Security and fraud

Anyone can be tricked by a scammer. Criminals are smart and resourceful – they change tactics often and are always finding new ways to steal your personal information and money. Knowing what to look out for can help you spot the scams and protect yourself from fraud.

Cybersecurity essentials

Simple steps to avoid scams.

Talking to Cashplus

There are things we’ll never ask you for and you should never share.

Cybersecurity for business

How to keep your data safe and your customers’ data secure.

Shopping safely online

Tips for secure shopping online.

Worried you've been scammed?

What to do if you think you’ve fallen victim to fraud or a scam.

Spotting different types of scam

How to protect yourself from different scams.

We support the UK Finance ‘Take Five to Stop Fraud’ campaign that helps protect you from fraud and scams. Following these steps can help keep you and your money safer.

  1. Stop - Take a moment to stop and think before sharing your personal information or payment details.
  2. Challenge - Could it be fake? It’s okay to reject, refuse or ignore requests you think suspicious. Only criminals will try to rush or panic you.
  3. Protect - Contact us straight away if you think you've fallen victim to a scam or fraud.


You should also contact Action Fraud if you think you’ve been scammed. In Scotland? Call 101

Terms and Conditions apply, including applicants being resident in the UK & aged 18+ and, if relevant, businesses being based in the UK.

For full website terms including information on Cashplus Bank, Mastercard and use of Trademarks, please see our full legal disclosures at

Advanced Payment Solutions Limited (APS), trading as Cashplus Bank, is registered in England and Wales at Cottons Centre, Cottons Lane, London SE1 2QG (No.04947027). APS is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Firm Reference Number 671140.

APS provides credit facilities subject to approval and affordability, and where accounts continue to meet APS credit criteria.

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