If you’re worried about how much you’re spending on gambling, support is available.
Signs your gambling may be a problem
- You’re feeling stressed or worried about your gambling habits and what it’s doing to your finances, relationships and health.
- You’re in debt from gambling.
- Your gambling is affecting your ability to pay for the basics, like rent or your mortgage, bills, food and other essentials.
- You feel stressed about not being able to gamble.
- You feel you’re not in control and can’t stop gambling.
Block gambling transactions
It’s easy to stop or temporary block gambling transactions on your account.
Here’s how:
Bank App
- Log in to the app
- Head to Card > Transaction controls > Block gambling transaction
Online Banking
- Log in to Online Banking
- Head to Manage My Account > Transaction Controls > Block
- Select the card you want to block and switch Block gambling transactions to ON.
Call us
Contact us and we’ll be able to put a block on your account.
Self-exclusion
There are steps you can take to self-exclude yourself from gambling. All licensed gambling providers, like arcades, betting shops, bingo halls, casinos and online betting websites can set this up for you.
To self-exclude, speak to staff at the venue. You can also arrange exclusion from multiple gambling venues or sites through ‘multi-operator self-exclusion schemes’.
- GAMSTOP can enable exclusion from all gambling sites licensed in Great Britain.
- The Multi Operator Self-exclusion Scheme gives people the opportunity to choose the betting shops they want to be excluded from.
- The Bingo Association can support with self-exclusion from bingo halls.
- BACTA can enable self-exclusion for arcades and adult gaming centres.
Blocking software
Blocking software restricts access to websites or other services online. Depending on the provider, you may have to pay a fee for blocking software, so it’s best to consider all the options and find the solution best suited to your needs.
If you are using iOS, on an iPhone or iPad, you can use the in-build parental blocker to stop access to gambling related content. If you’re setting this up for yourself, you should get someone else to set the password for you so you can’t remove it without their assistance.
These are examples of gambling-specific blocking software:
- Gamban (Mac OS X, Windows, Android and iOS)
- Gamblock (Windows computers and Android phones)
- Betfilter (Windows, Mac, Android and iOS)
- BetBlocker (Windows, Linux and Mac)
More information is available on the GamCare website.
Gambling support
National Gambling Helpline (GamCare) offers 24/7 confidential advice and support for anyone impacted by gambling (including family and friends) across the UK.
Mind provide supports mental health support, plus a range of guidance and services.
Samaritans are here to listen and talk through any issues you’re facing.
Independent financial help
There are independent agencies that can support you, free of charge.
Terms and Conditions apply, including applicants being resident in the UK & aged 18+ and, if relevant, businesses being based in the UK.
For full website terms including information on Cashplus Bank, Mastercard and use of Trademarks, please see our full legal disclosures at https://www.cashplus.com/legal/.
Advanced Payment Solutions Limited (APS), trading as Cashplus Bank, is registered in England and Wales at Cottons Centre, Cottons Lane, London SE1 2QG (No.04947027). APS is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Firm Reference Number 671140.
APS provides credit facilities subject to approval and affordability, and where accounts continue to meet APS credit criteria.
