Whether you’ve changed your name by deed poll or marriage, here’s how to update your account and support services that can help you through separation or divorce.
Changing your name
If you’ve recently changed your name by deed poll, or following marriage or divorce, you’ll need to let us know and then send us documents so we can verify your new name.
1. Organise your required documents
Depending on which situation applies to you, please send us documents so we can verify your identity and new name.
- Change of first name or last name
- A copy of your deed poll certificate
- A document to prove your identity with your new name, like a UK passport or UK driver’s licence. See what other documents we accept.
- Change of last name after marriage
- A copy of your marriage certificate
- A document to prove your identity with your new name, like a UK passport or UK driver’s licence. See what other documents we accept.
- Change of last name after divorce
- A copy of your divorce decree absolute
- A copy of your marriage certificate
- A document to prove your identity with your new name, like a UK passport or UK driver’s licence. See what other documents we accept.
2. Send your required documents
Please mail copies of your documents to:
Cashplus Bank
PO Box 5525
Manchester
M61 0QS
Changes of personal relationship
If you’re going through a separation or divorce and need financial advice, there are independent agencies that can support you, free of charge.
Terms and Conditions apply, including applicants being resident in the UK & aged 18+ and, if relevant, businesses being based in the UK.
For full website terms including information on Cashplus Bank, Mastercard and use of Trademarks, please see our full legal disclosures at https://www.cashplus.com/legal/.
Advanced Payment Solutions Limited (APS), trading as Cashplus Bank, is registered in England and Wales at Cottons Centre, Cottons Lane, London SE1 2QG (No.04947027). APS is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Firm Reference Number 671140.
APS provides credit facilities subject to approval and affordability, and where accounts continue to meet APS credit criteria.
