Additional Cards

How to add a trusted cardholder to your account

With many of us at home or self-isolating, there’s a chance you might be getting help from a close friend and family member with the shopping or running essential errands. Instead of transferring money to them, you can set them up as a trusted additional cardholder.

Setting up an additional card can provide added support, convenience and ease for those trusted friends, family or caregivers, who may be lending a helping hand or require access to your funds. Setting up an additional card is quick and easy, and it comes with a range of benefits.

What’s an additional card?

An additional card is a card that is connected to your Cashplus account. During set-up, you provide us with details for the trusted person that you want to be your additional cardholder and once confirmed, we’ll send you their Cashplus card. 

Your additional cardholder can then use this card to make purchases on your behalf. Each additional card costs £5.95 which we'll charge to your account. 

Benefits of an additional card

  • Spending with ease
    With an additional card, you don’t have to pay someone back or give them your bank details.
  • Share your Cashplus account
    Give someone an additional card and they’re able to do shopping and run errands on your behalf when required.
  • Stay in control
    Your additional cardholder won’t have access to your whole account, but they’ll have access to all funds in your account. As the primary cardholder, you can view and track spending on the additional card and have the power to turn off certain controls like gambling transactions and ATM withdrawals.

What your additional cardholder can access

Your additional cardholder can set up a login for Online Servicing and the Mobile App so they can activate their card and view the balance and transactions on the card, but they won’t have full access to your account. Here’s what they can do:

  • Access all funds to your account
  • View statements and transaction history for their card only
  • View and manage their card security details
  • Request their PIN, activate and block card in the App and Online Servicing 

Who can you order an additional card for?

  • Trusted friends and family
  • Caregivers
  • Children (aged 13+)

How many additional cards can I connect to my Cashplus Account?

With a Cashplus Consumer Account, you can order up to four additional cards that will be connected to your account, while Cashplus Business customers can order up to 99 additional cards connected to their primary account.

Add an additional cardholder in four easy steps

You can order additional cards in Online Servicing or the Cashplus Mobile App, which may be particularly beneficial during this time of self-isolation.

  • Online Servicing
    • Log in to Online Servicing
    • Click ‘Add Additional Cardholder’ and follow the steps
    • Once confirmed, we’ll send the card to the address you provided
    • Your additional cardholder will need to set up their online login and activate the card (we’ll email them with details)
  • Mobile App
    • Log in to the Cashplus Mobile App
    • Go to ‘Cards’ >> ‘Additional’ >> ‘Add a New Card’ and follow the steps
    • Once confirmed, we’ll send the card to the address provided
    • Your additional cardholder will need to set up their online login and activate the card (we’ll email them with details)

Log in to Online Servicing and the Mobile App to get started

Additional cardholders – how to do I activate my card?

If you’ve had an additional card requested for you, we’ll send you an email with details on how to activate your card once it arrives - we send it to the address provided by the primary cardholder. You’ll need to download the Cashplus Mobile App and set up an online login so you can then activate your card.

For limited companies looking for an expense card solution that gives employees access to cards with separate funds connected to a primary account, check out the Cashplus Business Expense Account.

With the Cashplus Expense Account, you can control your staff's spending and empower your employees with our flexible and low cost expense account solution for limited companies.

  • No monthly account fees for each card – just one low annual fee on the primary account
  • Pay-in your own money by electronic transfer
  • Real time data available for each card

Learn more about Business Expense Cards here.

 

 

This content was created on 20th May 2020

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